5 Key Principles of Successful Selling


Remember These 5 Key Principles of Selling

Whether you’re new to the selling world or have been in the industry for years, you will likely come to realize that trends and patterns change all the time. While most sales professionals are content on achieving average or less than average results, most sales professionals want to excel and achieve great things in their professional sales careers. The modern sales landscape has given way to big changes in all aspects of selling. The ability to integrate timeless best practices in sales with modern sales techniques is key to becoming a successful sales professional. To close deals and optimize your sales process, keep these 5 key principles of successful selling in mind when navigating the modern business landscape.

Related Reading: Mastering The Sales Mindset


Customer retention is an essential principle of successful selling in today’s modern business landscape. It’s easier to keep your current customers happy than it is to find a brand-new customer. Over time, you will inevitably build a healthy client base, but one of the key principles of successful selling and client retention is to go above and beyond for loyal customers that you already do business with.

Keep your loyal customers engaged by offering referral bonuses or rewarding them with discounts to show appreciation. Successful customer retention means showing your customers that you care about their business. Rewarding loyal customers can be a cost-effective way to keep them happy.



It is no secret that social media is the wave of the future.  Everyone is on one platform or the other, so it makes sense to utilize social media in order to promote your business. Social media is not an option and should be thought of as a key principle of successful selling for any business.  The ultimate goal is to create content that engages the reader, promotes your brand, and possibly lead your customers to buy products through your website.

Successful sales professionals know how to utilize social media to gain insights into leads allowing them to streamline the sales and prospecting process.



Information is essential regardless of your business. In sales, it can make or break the sale. Without the right information, sales professionals risk looking incompetent to a client and lose credibility. Make sure to go over pertinent details, look at past notes, and actively listen to what your client needs. Learning how to interpret sales figures, invoices, and other important data has never been more accessible and critical to the closing the deal.



A key principle of successful selling is understanding when and how to supercharge your sales methods with technology. Tools can include CRM solutions, meeting software, electronic signing apps, and much more. Access to customer data is an essential aspect of successful selling. The most successful sales professionals are experts at transforming dense data into tangible and visually appealing representations of the customers problems.



While business culture isn’t new, salespeople tend to operate differently than other areas of business. Developing a positive sales culture that motivates and inspires is a key principle of successful selling. Effective sales leadership is essential to any sales operation as sales professional looks to management to set a clear path for success.


A healthy sales culture empowers sales professionals to understand the role they play within the business, their product, and other sales reps within the team. Sales leaders who are dedicated to facilitating a healthy sales culture take great strides nurturing the professional growth of their sales teams by holding active discussions that identify weaknesses and opportunities for strengthening sales skills.


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4 Key Attributes of Mentally Prepared Sales Professionals

The Mentally Prepared Mindset

Top salespeople don’t just have meetings; they are mentally prepared for meetings. Just as you would make sure you have the demo, the samples, the PowerPoint or brochures as well as the product video all keyed up on the tablet, top salespeople also take the time to prepare mentally. Are you mentally prepared for your next sales meeting? Here are 4 key attributes of mentally prepared sales professionals.

1) Mentally Prepared Sales Professionals are Organized and Focused


Top sales professionals keep a great record of their clients and their information. They have the names of their clients’ spouses, information about their passions, hobbies, and the industry they are selling into.

Mental preparation for sales presentations and meetings are a part of mental discipline. It is often not boring or a lot of memorization if sales reps are genuine and authentic. Get into a problem-solving mindset rather than sales mode with clients.

Related Reading: How to Use Time Management To Become a More Successful Sales Professional


2) They Study the Unique Sales Problems of Their Clients


Mentally prepared sales professionals consider the information on the client already known, what would be helpful to know in this meeting, and how the product or service offers value.

In this way, mental preparation is a lot like putting together a jigsaw puzzle. In going over current information, the mentally prepared sales professionals may find missing pieces. Reviewing client information provides a framework for details and data for the sales rep.

This is vital to understanding the story and challenges that the customer is facing. By discovering these details in authentic and genuine conversations, the product or service becomes the solution rather than just a part of the puzzle.

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3) They Are Experts at Adjusting Their Sales Tactics Based on the Client

It is very common for a sales professional to find a method of selling which works very well with one client. A common mistake is to develop a thought that this sales technique or method is the “perfect” option for all customers.


Customers are very different. This difference extends even to companies within the same industry. What works as a solution for one company may not be needed or effective in another company. Locking into a mindset of one sales solution for all customers is not only self-limiting, but it is likely to be self-destructive.


A better option is to maintain an open mindset about trying new things. This also goes back to not taking rejection personally. In some cases, the deal-breaker may be the approach that was used. Experimenting with different approaches and methods differently will keep the sales professional focused on the buying signals sent by the client.

For example, one customer may want to spend 10 or 15 minutes sharing personal stories and getting to know you as an individual. Another client may want to talk about the problems they are experiencing, and a third client may want to include a team approach to making a purchasing decision. Some customers may want information emailed while others will want to hear your presentation at the meeting. Understanding each customer will impact how you structure and plan your time with the customer.

4) They Communicate in a Relaxed and Genuine Manner


By being flexible and carefully discerning what approach is best for the client, top salespeople vary their presentations, communication styles, and interactions with the customers. This flexibility comes across as authentic, natural, and not stilted or forced. It also gives you additional ideas for how to be comfortable in trying new approaches with future customers.


Not being rigid also allows the successful sales rep to quickly read a customer and adjust their style in the first few minutes of a meeting. Challenging yourself to meet the best style for working with a customer is a great mindset for success and one which will have an immediate positive impact on any meeting.


If you would like to learn more about the attributes of mentally prepared sales professionals, sign up for The Sales Coaching Institute newsletter to learn more!


Mastering The Sales Mindset

Assess Your Sales Mindset

Your Sales Mindset Affects Everything

Mastering the sales mindset is an important aspect of developing as a sales professional. How often have you looked at salespeople and wondered why they were able to sell on a consistent basis while you struggle to simply get a meeting with a client?

Have you ever felt the latest strategies for sales may be effective for some people, but do not match your sales methods or sales experience? Do you ever find yourself thinking a sales meeting is a waste of time-based on your past interactions with customers or companies? If so, then it’s time to reevaluate your sales mindset. Thinking with the right sales mindset is a key aspect of selling that has helped successful sales representatives advance in their sales performances.

It may not be the tools, techniques or sales skills that are holding you back from realizing your potential. It may be your own thinking about sales and belief in your personal sales abilities that creates negative obstacles in your path to selling success. Your sales mindset affects all aspects of your sales performance.

Related Reading: 8 Traits of a Successful Sales Person


Passion Drives Performance and Mastering The Sales Mindset Fuels Passion

A Passionate Sales Mindset Drives Purpose

Selling is a passion for many people. It is an area of interest and personal growth with its own rewards. Selling goes beyond excellent compensation and lifestyle. Motivated and empowered salespeople are not driven by their income, but rather from the satisfaction, challenge, and personal achievement that the profession affords.

For most, this is not an initial mindset. Sales professionals who learn how mastering the sales mindset affects their performance experience a more fulfilling sales career. These sales professionals have honed their internal vision of sales to create a sales mindset of success. They learn to develop confidence in their ability to work with customers in a meaningful and positive way. Successful sales professionals focus on relationship building, making connections, and understanding the client’s business issues. They listen to customer challenges and help them find value in the products and services they offer.



Create Solutions and Solve Customer Problems

A Healthy Sales Mindset Solves Business Problems


In this way, highly successful salespeople are problem solvers and barrier breakers for their customers. They are not salespeople per say; rather, they see themselves as solution providers. Successful salespeople offer creative options and practical methods of overcoming challenges to their customers.


Turning from a sales-oriented approach to a problem solver perspective is one of the key factors in moving to a winning sales mindset. With the right internal vision and sales mindset, average salespeople can become great sales representatives and entry-level sales professionals can set a foundation for success throughout their career.

Related Reading: Why Creating Great Memories & Experiences During the Sales Process Will Engender Greater Client Engagement


If you would like more tips on mastering the sales mindset, sign up for The Sales Coaching Institute newsletter to learn more!